OUR VISION

The Concept

  • Performance driven company
  • Comprehensive accountability
  • Focused by design

The Opportunity

  • Intelligent analytics
  • Custom collection strategies
  • Uninhibited communication

The Results

  • Consistent & sustainable performance
  • Improved cost efficiencies
  • Long term partnerships
  • Increased customer satisfaction 

Collection Platform

To support our collection efforts, Delta Outsource Group, Inc. utilizes a collection platform designed specifically for the collection industry, built using the latest Microsoft®.NET development and SQL Database technologies. 


A few of the many features our collection platform provides are:

 
  • Web based client access
  • Data Encrypted and Segregated
  • Workflow engine
  • Document imaging
  • Comprehensive analytics
  • Secure co-location of data

 Client Web Access

 

Our Client Web Access Portal gives our partners the ability to share real-time reporting and account information via a secure web portal. All data is encrypted using secure socket layer (SSL) protocols and industry-standard web browsers such as Microsoft® Internet Explorer and Mozilla. Information is provided in real time, allowing us to provide better service and insight to our partners.


KEY BENEFITS

  • Our partners can update their accounts directly – they can notify us of address changes, status changes, payments and adjustments

  • Anytime access via the web allows for more productive and efficient communication between us and our partners

 

Custom Reporting Available Upon Request:


With nearly 300 data points available, Delta Outsource Group, Inc. can build custom reporting and dashboard metrics based on the information you want to see.  If you can conceptualize it, chances are we can build it.